Nice words, ugly words, kind words, curse words, thankful words, sad words, positive words, negative words. . . What kind of words you use, said with what tone of voice, at what time, and how many of them. . . it all matters. Whether the environment of your business is productive and uplifting or negative and miserable depends, in great measure, on the words you use.
Read MoreMost workplaces I visit, and couples I work with, acknowledge the need for open communication. Yet, lack of open communication is one of the main problems people tell me they face. What is going on?
In my experience, there is one issue that is often overlooked. If you want to promote and facilitate open conversations, you have to build a safe place. In this week’s blog we share what a safe place looks like.
Read MoreConversations are at the core of what leaders do. Thoughtful, constructive conversations around questions that matter are the heart of leadership--which makes possible the other business processes needed to create positive results.
Read MoreDaily, people get angry and harshly tell someone they live or work with about something they don’t like. Leaders are not immune to this. Learn a better approach.
Read MoreMost workplaces I visit, and couples I work with, acknowledge the need for open communication. Yet, lack of open communication is one of the main problems people tell me they face. What is going on?
In my experience, there is one issue that is often overlooked. If you want to promote and facilitate open communication, you have to build a safe place. In this week’s blog we share what a safe place for communication looks like.
Read MoreIf you want to have more influence, to inspire, and to unite people toward a common goal, this post is for you. Whether it is at work or at home, you can learn a lot about effective communication from how great leaders applied effective communication.
Read MoreThere's a literary legend that Ernest Hemingway was once challenged in a bar to write a story in only six words, a (very) brief novel that would tell a complete story. Today I’ll give you my six words on leadership.
Read MoreDaily, people get angry and harshly tell someone they live or work with about something they don’t like. Leaders are not immune to this. Learn a better approach.
Read MoreIt’s very easy to get into an argument! There is a certain satisfaction in stating your position and trying to convince the other person (or group of persons) that you are right. In this blog you will learn a few easy strategies that can take you from arguments to effective conversations.
Read MoreI love words. I like reading them, shaping them into sentences and articles, pondering their meaning, playing with their rhythms, clarifying them, translating them. . . and so on. And yet, words are not enough! See what else you need.
Read MoreWhat makes a boss most successful? A few years back Google undertook a study to find out the answer to that question. what makes a boss most successful. They were surprised by the results. This post shares not only what they found, but specific strategies that can help people deal with complex issues.
Read MoreSome leaders have a knack for saying the wrong thing at the wrong time. Can you imagine how many problems you could avoid or easily deal with if you keep your mouth shut? Today we are going to see when it pays to follow this sage advice: “If you’re wondering whether or not you should keep your mouth shut– you should.”
Read MoreWe started the month of July sharing 3 obstacles to change: Negativity, Exclusion, and Confusion. Then followed up with how to turn Negativity into Positivity, and Exclusion into Inclusion. Today we are sharing why clarity is important for change and how to have clarity instead of confusion.
A lack of clarity makes us feel uncertain, so rather than risk making a mistake, the natural human response is to say 'NO'! Learn how to use clarity for change.
Read MoreJune is the month of effective communication, and July reminds us of the importance and price of freedom. Today I decided to mix the two and reflect on freedom of speech in organizations.
Read MoreJune is Effective Communications Month! Last week we shared the first three of 7 communication mistakes that derail effective communication. This week we will consider the last four: making assumptions, wrong environment, negative focus and contrary purposes.
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